MySecureDeal exists so that two people who've never met can trade with each other and both walk away certain they got what they agreed to.
These are the things we check every product decision against before it ships.
We don't take sides — every dispute is judged on evidence, not on who signed up first.
Fees, timelines, and outcomes are shown before you commit — not buried in a policy page.
A slow resolution is almost as bad as an unfair one. We hold ourselves to 48 hours.
Buyers and sellers never need to exchange payment details to complete a deal.
The idea started after a founder lost money on a marketplace sale with no recourse — and realized there was no simple, neutral way to hold funds for a stranger-to-stranger deal.
The first version of MySecureDeal shipped, focused on secure fund holding and a simple three-step deal flow.
A dedicated resolution team joined to bring the average case down toward 48 hours.
Beyond physical items, MySecureDeal now covers freelance work, digital goods, and vehicle sales.
We're hiring across support, engineering, and trust & safety — or you can just start your next deal.
