Home/Seller Protection
For Sellers

Payment is confirmed and locked in before you ship a thing.

No more chasing buyers after delivery. Funds are secured in escrow the moment the deal is funded — before you ship or deliver anything.

100%Of funded deals are payment-guaranteed
0Chargebacks after confirmed delivery
FastAutomatic release on confirmation
What's Covered

What Seller Protection actually covers

These protections apply automatically on every deal you take through MySecureDeal.

Payment is real, not promised

You never ship based on a buyer's word — funds are already sitting in escrow before you do anything.

No surprise chargebacks

Once a buyer confirms and funds release, that payment is final — no clawing it back weeks later.

Auto-release if buyer goes quiet

If the buyer doesn't respond within the agreed inspection window and hasn't disputed, funds release to you automatically.

A fair hearing in disputes

If a buyer disputes, you submit your side — tracking, delivery proof, messages — and a resolution specialist reviews both accounts.

Your banking info stays private

Buyers pay MySecureDeal directly; they never see your bank account or payout details.

Proof of delivery, built in

Attach tracking numbers or delivery confirmation directly to the deal record as your evidence trail.

The Timeline

What happens once you accept a deal

  • 1

    Buyer funds the deal

    You get notified the instant the buyer's payment clears into escrow — that's your green light to proceed.

  • 2

    You ship or deliver

    Log tracking or proof of delivery directly on the deal so it's on record.

  • 3

    Buyer's inspection window runs

    The buyer has an agreed window to confirm — you can see the countdown too.

  • 4

    Funds release to you

    On confirmation — or automatically once the window closes without a dispute — payment lands in your payout account.

Full Process Walkthrough
LockedFunds secured before you ship
VisibleYou see the inspection countdown
BackedEvidence-based dispute review
AutomaticRelease when window closes
Questions

Seller Protection FAQ

What if the buyer disputes after I've already shipped?

Submit your tracking and delivery evidence on the deal. A resolution specialist reviews both sides before any funds move.

Do I need to wait for the buyer to confirm before getting paid?

Not necessarily — if the inspection window closes without a dispute, the deal auto-releases to you even if the buyer never actively confirms.

Can a buyer just refuse to pay after I ship?

No — payment is collected and secured in escrow before you're notified to ship. You never ship against an unfunded deal.

How fast is payout after release?

Funds move to your linked payout account as soon as the deal releases; standard bank transfer times then apply.

Sell without the guesswork

Get paid, guaranteed, before you ship a single item.