Privacy Policy

1. Information We Collect

We collect information you give us directly — name, email, identity verification details — plus deal activity (amounts, timelines, messages within a deal) and basic device/usage data needed to keep the platform secure.

2. How We Use It

• To hold and release escrow funds accurately.
• To verify identity and prevent fraud.
• To resolve disputes fairly, using deal history and submitted evidence.
• To provide support and respond to your requests.

3. Sharing With Third Parties

We share only what's necessary with payment processors, identity verification providers, and, where legally required, regulators or law enforcement. Buyers and sellers never see each other's payment or banking details.

4. Payment Data

Card and bank details are handled by our PCI-compliant payment partners — MySecureDeal does not store full card numbers on its own servers.

5. Data Retention

We keep deal records for as long as needed to resolve disputes, meet legal and tax obligations, and maintain an audit trail, then delete or anonymize data on a routine schedule.

6. Your Rights

Depending on where you live, you may be able to request a copy of your data, ask us to correct it, or request deletion where we're not required to retain it (e.g. for open deals or legal record-keeping). Reach out via our Contact page to make a request.

7. How We Protect It

See our Security page for details on encryption, access controls, and how we protect account and deal data.

8. Cookies

We use cookies to keep you signed in and to understand how the platform is used, so we can improve it. You can control cookies through your browser settings.

9. Changes to This Policy

We'll update the date at the top of this page when this policy changes, and notify you directly for material changes.

10. Contact

Privacy questions or data requests can be sent through our Contact page.