Every purchase made through MySecureDeal is held in escrow until you confirm the item or service matches what was promised.
If a deal goes through MySecureDeal, these situations are covered by default — no add-on plan required.
The condition, specs, or authenticity don't match the listing? You can open a dispute before funds release.
If tracking shows no delivery by the agreed date, funds stay in escrow and the case moves to resolution.
For freelance and service deals, funds only release once the agreed deliverable is actually handed over.
Receiving a counterfeit instead of the genuine item listed is grounds for a full refund through dispute resolution.
Sellers never see your card or bank details — MySecureDeal handles the transaction end to end.
You get a set number of days to inspect the item or review the work before you're asked to confirm.
Your payment leaves your account and sits with MySecureDeal — not the seller — the moment you fund the deal.
You'll see status update to "delivered" with tracking or proof of work attached.
Check the item or review the deliverable during your inspection window.
Confirm to release payment, or open a dispute if something's wrong — your money stays put either way until you act.
You'll get reminders before it closes. If it lapses without a dispute, the deal auto-releases to the seller, as disclosed when the deal was created.
Yes. If our resolution team finds in your favor, your payment is returned in full, minus nothing extra.
It's automatic on every deal funded through MySecureDeal — there's no opt-in or separate plan.
Only you can confirm and release funds. A seller can ask, but the release action is entirely in your control until the window closes.
Start a deal and your payment stays protected from the first click to the last.
